Data Arbitration
Operating across United Kingdom
If you have an unresolved complaint in relation to the use of your personal data, we may be able to help
Operating across United Kingdom
If you have an unresolved complaint in relation to the use of your personal data, we may be able to help
We can deal with any complaint that involved an alleged breached of data protection laws. The most common we deal with are complaints about:
One of our experienced arbitrators will review the information and evidence provided by both the consumer and company. The arbitrator will decide if there has been a breach of data protection laws and if so, the level of compensation the consumer is entitled to.
If the arbitrator decides that compensation should be awarded, the company will be bound by the decision and will have 30 days to make payment to the consumer.
To file a Service Complaint click here.
Alternatively, all complaints should initially be addressed to:
Head of Service Complaints
CDRL
Stratford Office Village
Unit 12 Walker Avenue, Wolverton Mill
Milton Keynes
MK12 5TW
Complaints should be in writing and should provide full details of the complaint, including your complaint ID number and the name of the Complaint Handler/Adjudicator where possible/applicable.
Consumers can lodge a complaint with Data Arbitration if the company they are complaining about has subscribed to participate in the scheme or agrees to participate in relation to the consumers complaint. Those companies that have agreed to participate in the scheme are listed below. If we receive a complaint about a company that has not yet agreed to participate we will contact them and invite them to participate.
company | Parent company of: |
24Seven Communications | |
Aga Rangemaster | |
Alchimie | |
ALDI Stores Ltd | |
Alerts4U | |
All Points North | |
Allstar Media Services | |
Alpha Communications | |
AO Retail Ltd | |
Asgardian Technology Ltd | |
ASOS.com | |
Aterlier Cologne | L’Oreal (U.K.) Limited |
Audus Kitchen | |
Aurum Holdings Limited | |
Avanti Gas | |
Badabim | |
Balmer Lawn Hotel | |
Bango | |
Base London Ltd | |
Baxter of California | L’Oreal (U.K.) Limited |
BG – Loft & Cavity Insulation | |
BG – My Local Heroes | |
BG Affordable Warmth | |
BG Business | |
BG New Heating | |
Big Lucky Dip | |
Big Lucky Draw | |
Bignall Communication LTD | |
Bitstacker Ltd | |
BodyIn8 | |
Boku | |
Boots Kitchen Appliances c/o AO Retail Limited | |
Boux Avenue (Rymans) | |
British Gas | Centrica PLC |
British Gas Business | Centrica PLC |
British Gas Heating Limited | Centrica PLC |
British Gas Services (Commercial) Limited | Centrica PLC |
British Gas Services Ltd | Centrica PLC |
British Gas Trading Limited | Centrica PLC |
Cacharel | L’Oreal (U.K.) Limited |
Calor Gas | |
Cancer Research | |
Car Finance 247 Limited | |
Carita | L’Oreal (U.K.) Limited |
Carpetright plc | |
Cellcast | |
Cellondo | |
Centrica HIVE | Centrica PLC |
Centrica PLC | |
CeraVe | L’Oreal (U.K.) Limited |
Cerberus | |
Cine Total | |
Clarisonic | L’Oreal (U.K.) Limited |
Click n Scores | |
CLIQ Digital | |
Comic Relief | |
Comp House | |
Con Air Group Ltd | |
Connect Mobile Ltd | |
Corgi Homeplan Ltd | |
Crocodile Products Limited | |
Currya Group Limited | Currys |
Currys | |
Currys Holdings Limited | |
Currys PLC | Currys |
Currys Retail Group Limited | |
Currys Retail Limited | |
Currys Service Limited | |
Currys Services Limited | Currys |
Cuttlebrook Koi Farm | |
Cymba Intergrated Solutions | |
Damart | |
Deal Alerts SP2 | |
Dealz | Poundland |
Dealz (Poundland) | |
Declathlon | |
Decleor | L’Oreal (U.K.) Limited |
Delux Deco | |
Delux Deco Ltd | |
Diesel | L’Oreal (U.K.) Limited |
Digital Global Pass | |
Digital Select Ltd | |
Digital Virgo Entertainment | |
Digster | |
Dynamic Mobile Billing | |
Dyno Rod | Centrica PLC |
Dynro Rod | Centrica PLC |
E.ON Energy Solutions Ltd | |
e-Careers | |
Empello | |
Essie | L’Oreal (U.K.) Limited |
Flex Assure | |
Flogas Britain Ltd | |
Flooring Supplies | |
Flooring Supplies (Keswick) | |
Fonix | |
Footasylum Ltd | |
Football Alerts | |
Football Alerts IMI | |
Freenet Digital | |
Fross Wedding Collections | |
Full House Interiors Ltd | |
Fuze Forge | |
Gamersville | |
Gamersville IMI | |
Garnier | L’Oreal (U.K.) Limited |
Georgina Scott Bridal | |
Gigaclear | |
Gillies of Broughty Ferry Ltd | |
Gimmie A Goodie | |
Giorgio Armani | L’Oreal (U.K.) Limited |
Glamour Girls | |
Goldsmiths | Watches of Switzerland |
Goldsmiths (Watches of Switzerland) | |
Gossip Alerts | |
Gravidez Digital | |
Harrods Ltd | |
Harvest Media | |
Harvey Nichols | |
HIIT | ASOS |
HIVE | Centrica PLC |
Hive | Centrica PLC |
Homesense | |
HoneyZ2Mob | |
House 99 | L’Oreal (U.K.) Limited |
Icon Europe / ICON Health and Fitness | |
IKEA | |
IKEA Kitchen Services | |
IKEA Kitchen Services (London) | |
IMImobile | |
ImpulsePay | |
Instagiv | |
Ireland Juicywin | |
Ireland Minted | |
Ireland Prizefun | |
Irish Prizenut | |
IT Cosmetics | L’Oreal (U.K.) Limited |
Jam Jar Mobile Limited | |
Jamjarclub | |
Jamjar-e-books | |
Jamjarmobile | |
Jamjarplay | |
Jamjarwallpaper | |
Jardin Secret | |
Jardin Secret 2 | |
JuicyWin | |
Karcher | |
Keen Gardener Ltd | |
Kerastase | L’Oreal (U.K.) Limited |
Kiehl’s | L’Oreal (U.K.) Limited |
KPMT Ltd | |
L’Oreal Professionnel | L’Oreal (U.K.) Limited |
La Roche Posey | L’Oreal (U.K.) Limited |
Lancome | L’Oreal (U.K.) Limited |
Laundrapp | |
Liquid Gas UK Ltd (was UKLPG) | |
Loaded Mobi | |
Loaded Mobi ImI | |
Lochinvar Windows & Conservatories (CPA Member) | |
L’Oreal (U.K.) Limited | |
Mad4Mobile | |
Magnum Furniture | |
Maison Margiela | L’Oreal (U.K.) Limited |
Manolo Blahnik | |
Mappin & Webb | Watches of Switzerland |
Mappin & Webb (Watches of Switzerland) | |
Matrix | L’Oreal (U.K.) Limited |
Maybelline | L’Oreal (U.K.) Limited |
Mayors | Watches of Switzerland |
MCOM Charity Solution | |
MCOM Ltd | |
MCOM Payout Service | |
MCP Insight | |
Message Cloud (TxtNation) | |
mGage | |
Minted Mobi | |
MintedMobi | |
Miss Selfridge | ASOS |
Mizani | L’Oreal (U.K.) Limited |
Moboidoo | |
MobPorn | |
Modo Ireland | |
Modo Mobi Ltd | |
ModoMobi | |
MPS Helpline Ldt | |
Muslimgiving.org | |
Newcall | |
Next Domestic Appliances c/o AO Retail Limited | |
Next Retail Limited | |
Nuyoo Fonix | |
Nuyoo IMI | |
NYX Professional Makeup | L’Oreal (U.K.) Limited |
Office Outlet | |
Office Shoes and Offspring | |
Oldrid & Co | |
Oliver Bonas | |
OneCom | |
Open Mobile Global | |
OpenMarket | |
Osborne Energy Ltd | |
OVO SSE Home Services | |
Oxford Flooring | |
Oxford Flooring UK Ltd | |
Pearl of Windsor | |
Pep & Co | Poundland |
Pep & Co (Poundland) | |
PFO Enterprises Ltd t/a Cadira | |
PH Jones | Centrica PLC |
Play Up | |
Play Vod | |
Play Weez | |
Playbay | |
Plus Heat Ltd | |
PM Connect | |
Porn Stream | |
Postcode Treasure Hunt | |
Poundland | |
Priority Pass | Collinson Group |
Priorty Pass Ltd (Collison Group) | |
Prizee | |
Prizefun | |
Prizehook | |
PrizeNut | |
Proenza Schouler | L’Oreal (U.K.) Limited |
Pureology | L’Oreal (U.K.) Limited |
QI Club | |
Quatropi Ltd | |
R&D Media Holding BV | |
Ralph Lauren | L’Oreal (U.K.) Limited |
Redken | L’Oreal (U.K.) Limited |
Richer Sounds Plc | |
RJ Media LLP | |
Robert Dyas (Rymans) | |
Roger & Gallet | L’Oreal (U.K.) Limited |
Rompa Ltd | |
RSM2000 | |
Ryman Limited | |
Safari Mobile | |
Safari Mobile (UK) Ltd | |
Sanoflore | L’Oreal (U.K.) Limited |
SB Media Group Limited | |
SB7 Mobile Ltd | |
SCS | |
Selfridges | |
Sharps Bedrooms Limited | |
Shu Uemura | L’Oreal (U.K.) Limited |
Singfy | |
SkinCeuticials | L’Oreal (U.K.) Limited |
SLA Mobile | |
Snoezelen | Rompa Ltd |
Sp Pro Money | |
SP2 Ltd | |
Space Adventure | |
Sports Alerts | |
SPtwo Ireland | |
SSE | |
Staples UK Limited | |
Starmystics Chat | |
Starmystics Horroscopes | |
Strategic Brief | |
Stripey Girrafe Ltd | |
Stripey Offers | |
Style Our Home | |
Sugar Raiders | |
Sugar Rush | |
Sweet Dreams | |
Sweet Mania | |
Sweet Solutions | |
Technifun LTD | |
Tekka Digital | |
Telecom2 | |
Text Me A Treat | |
TextPlayWin | |
The Moby Shop Ltd | |
The Watch Lab | |
The Watch Lab | |
Tim Kids | |
TK Maxx | |
TooLov | |
Topman | ASOS |
Topshop | ASOS |
TopStreaming | |
Trade Secret | Full House Interiors Ltd |
TrimXS IMI | |
TRimXs Ox8 (DMB) | |
Triton Showers | |
Tuin Limited | |
Txxt Babe | |
UK & Ireland Fuel Distributors Association (UKIFDA) | |
UKIFDA | |
Uniq Flooring | |
Urban Decay | L’Oreal (U.K.) Limited |
Valentino | L’Oreal (U.K.) Limited |
Vax Limited | |
Vichy Laboratories | L’Oreal (U.K.) Limited |
Viktor & Rolf | L’Oreal (U.K.) Limited |
Virgin Active | |
Viva La Voucher | |
Vivienne Westwood | |
Wahoo London Limited | |
Watches of Switzerland company LTD (Aurum Holdings Ltd) | |
Watchshop (T/D of Watches of Switzerland Company Ltd) | |
WCF Ltd | |
Well Fitness Ltd | |
WFL (UK) Ltd | |
Wickes Plc | |
WiFinity | |
Win Prizes | |
Winslow Resources | Rompa Ltd |
WoozGo | |
World Tele Media | |
X-on Communications | |
xx18+xx | |
YourFitnessGuru | |
Yves Saint Laurent | L’Oreal (U.K.) Limited |
Ziksen |
Our contact centre operates Monday to Friday, 9am – 5:30pm and is on hand to provide information and assistance for consumers wishing to lodge a claim or obtain an update.
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