Spanish Office
Madrid, Manoteras
Camino Fuente de la Mora, 9
1st Floor
Madrid, Spain 28050
Tel: +44 3303800208
Denmark Office
Copenhagen Soeborg
Automatikvej 1
Soborg, 2860
Tel: +44 3303800208
Sweden Office
Gothenburg Ullevi
Fabriksgatan 7
3rd Floor
Gothenburg, 412 50
Raise a new complaint
If you to raise a new complaint please use the appropriate portal here
Existing complaint
If you have an existing case with us please log in to the appropriate portal here
Technical support
If you are experiencing a technical issue, please email technicalsupport@cdrl.org.uk with full details of the issues you are experiencing, including details of error messages or screenshots where applicable. Please also provide us with your claim ID if you have one.
Service complaint about Aviation ADR
If you wish to make a formal complaint about the service that you have received from Aviation ADR, or CDRL, please click here
Press and Media
If you are a member of the media and would like to get in touch, please click here to go to our press and media page.
For Frequently Asked Questions Please click HERE