CDRL
Contact us
Need to get a hold of us? Please see our contact details below.
Filing a complaint about a trader:
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By post
You can download paper complaint forms for each of our schemes on the relevant scheme site, and send the completed form to:
Unit 5, Homelands
Higher Union Road
Kingsbridge, Devon
TQ7 1EQ -
Online
If you have access to the Internet, you can file your complaint via our online portal.
To access this, simply go to the relevant scheme site’s homepage and click on:
START A COMPLAINT
Our ADR schemes: Who are you complaining about?
Contacting us for all other reasons:
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Online contact form
The following links take you to each of our ADR schemes’ contact pages:
> CommsADR
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By telephone
You can telephone us on:
0203 540 8063
Our Support centre operates Monday to Friday, 9:30am – 12:30pm
Call-back requests may be made for Reasonable Adjustments.
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Press enquiries
You can submit an enquiry below:
Please select the following as your topic on the form:
‘I have a Press or PR enquiry’
