Aviation ADR
What evidence do you need to make a Flight Complaint?
When something goes wrong with your flight, it can be frustrating enough trying to get the problem resolved, let alone…
News from across the CDRL Group
News
Filter by ADR Scheme
Filter by Category
Aviation ADR
RetailADR
What counts as Product Misrepresentation?
When you buy a product, you expect it to be as advertised, right? Whether you are buying a car, a…
Comms ADR
Unexpected Premium Rate (PRS) charges: what are your rights?
Have you ever checked your phone bill and spotted a charge you weren't expecting? We know it’s tempting… but please…
UtilitiesADR
Common myths about Alternative Dispute Resolution (ADR)
When people hear the term Alternative Dispute Resolution (ADR), many still picture a complicated legal process or assume it’s simply…
CDRL
What is the Digital Markets, Competition and Consumers Act 2024? What does it mean for ADR Providers?
The Digital Markets, Competition and Consumers Act 2024 (DMCC Act) is a UK law designed to promote fair competition in…
UtilitiesADR
Can you complain about a Comparison Website?
Finding a cheap deal is always a win - and nowadays, it’s easier than ever to compare prices online! All…
Comms ADR
Prize Draw or Scam? How to tell the difference!
BREAKING: 87% of people can’t tell a genuine prize draw apart from a scam. … We have absolutely no idea…
ConsumerARB
What counts as Product Misrepresentation?
When you buy a product, you expect it to be as advertised, right? Whether you are buying a car, a…
RetailADR
Common myths about Alternative Dispute Resolution (ADR)
When people hear the term Alternative Dispute Resolution (ADR), many still picture a complicated legal process or assume it’s simply…
Aviation ADR
What is a Deadlock Letter (and how do I get one from an airline)?
If you’ve been considering escalating your air-travel complaint with AviationADR, and taken a look anywhere across our website while researching how…
CDRL
Top 5 mistakes that can ruin your complaint… and how to avoid them!
Ever had to make a complaint? As an ADR provider reviewing many consumer complaints each day, we know how frustrating…
Aviation ADR
Airport VS Airline: Who is responsible for your complaint?
When something goes wrong with your flight, you have the right to make a complaint. But it can be difficult…
