Consumer Dispute Resolution Limited (CDRL) is a leading alternative dispute resolution (ADR) provider, operating in the UK and across the EU. CDRL is approved under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015, by the Civil Aviation Authority, Chartered Trading Standards Institute and Ofcom.

We operate seven ADR schemes, each of which has it own specialist and highly trained team. We can resolve disputes between consumers/companies and traders where the trader participates with one of our schemes.