UtilitiesADR
What is an energy efficiency service, and do I need one?
As energy bills go up, households are looking for ways to reduce their consumption: which is where energy efficiency services…
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UtilitiesADR
UtilitiesADR
Faulty boiler installation? How to claim compensation without going to court
A lot can go wrong with a boiler installation: an incorrect fitting, damage to your property, missed engineer appointments… or…
UtilitiesADR
5 common non-regulated utility complaints in the UK (and how to resolve them)
For UK consumers researching Alternative Dispute Resolution (ADR), it can be really confusing to encounter non-regulated and regulated utility complaints. …
UtilitiesADR
The UtilitiesADR Complaints Process: the Consumer Response
So, you’ve submitted your complaint to UtilitiesADR, the utility provider has challenged it, and now you’re on Step 4 of…
UtilitiesADR
What happens when a utility complaint reaches a deadlock?
You’ve raised a complaint with your utility provider, exchanged emails or letters, and tried to get the issue resolved. But…
UtilitiesADR
Solar Panels not working? What to do and how to complain
You want to be eco-friendly and save on your electricity bills, so you have solar panels installed. It all looks…
UtilitiesADR
What is a Participating Member of UtilitiesADR?
If you’ve been researching our ADR process, you’ve likely come across the phrase ‘Participating Member’ dozens of times… And been…
UtilitiesADR
Can UtilitiesADR get you compensation? What could you be awarded?
If you have a non-regulated utility complaint, you may be wondering whether it’s actually worth using UtilitiesADR. > Can UtilitiesADR…
UtilitiesADR
Common myths about Alternative Dispute Resolution (ADR)
When people hear the term Alternative Dispute Resolution (ADR), many still picture a complicated legal process or assume it’s simply…
UtilitiesADR
Can you complain about a Comparison Website?
Finding a cheap deal is always a win - and nowadays, it’s easier than ever to compare prices online! All…
UtilitiesADR
What is a Deadlock Letter (and how do I get one from a utility provider)?
If you’ve been considering escalating your non-regulated utility complaint with UtilitiesADR, and taken a look anywhere across our website while researching…
UtilitiesADR
What to do if a Utility Provider ignores your Complaint
If you’ve had to deal with a faulty boiler installation, plumbing issues, electrical faults, or any other utility issues, most…
