Aviation ADR
What makes an airline a UK or EU airline?
Air-travel is international. So what defines the nationality of an airline as UK/EU, and why does the distinction matter anyway?…
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Aviation ADR
Aviation ADR
The AviationADR Complaints Process: the Passenger’s Response
So, you’ve submitted your complaint to AviationADR, the airline has challenged it, and now you’re on Step 4 of our…
CDRL
What evidence should you include in an ADR complaint?
A common query we get about our Alternative Dispute Resolution schemes is: what evidence will I need to submit? How…
Aviation ADR
What is a codeshare flight? UK261 & EU261 rights explained
Have you ever booked a flight, had a look at your ticket, and noticed that it has a different airline…
Aviation ADR
Is flight compensation paid per person or per booking?
We all know you may be entitled to compensation for a flight delay, cancellation, or denied boarding. But is flight…
CDRL
What happens after you get a Deadlock Letter?
Receiving a Deadlock Letter can feel like the end of the road. You’ve gone through an official complaints process… only…
Aviation ADR
What are air passengers complaining about? The biggest AviationADR complaint trends
From flight delays and cancellations, to baggage charges and denied boarding, there are plenty of things that can go wrong…
Aviation ADR
UK261 or EU261: which rules cover your flight after Brexit?
Since Brexit, passengers travelling to and from UK and EU airports now have to navigate 2 air passenger rights rules:…
CDRL
Is ADR legally binding in the UK?
Ever heard of Alternative Dispute Resolution (ADR)? The chances are that you have, as it’s getting increasingly popular across the…
Aviation ADR
What is a Participating Member of AviationADR?
If you’ve been researching our ADR process, you’ve likely come across the phrase ‘Participating Member’ dozens of times… And been…
CDRL
Can AI help me write a complaint? What consumers should know
Writing a complaint can feel daunting. Where do you begin? What information do you need to include? … And what…
Aviation ADR
Can AviationADR get you compensation? What could you be awarded?
If you have a flight complaint, you may be wondering whether it’s actually worth using AviationADR. > Can AviationADR actually…
