- Our members
- Which complaints does the airline sector cover?
- Before making a complaint to AviationADR
- Next steps
- Complaint process
- What if I’m unhappy with the outcome?
- AviationADR scheme rules
AviationADR can deal with complaints against any major airlines, budget airlines or international airlines where the flight in question arrived or departed (or was due to arrive/depart) from a UK airport.
Please click here to read more about complaints AviationADR can deal with.
Others
Please visit our Passenger Advice page here.
Dispute Resolution members:
Air Astana | Air Canada | Air Canada Rouge | Air China | Air France | Asiana Airlines
Delta | EgyptAir | Emirates | Flybe | Garuda Indonesia | KLM | Norwegian | Oman Air | Royal Brunei |
Small Planet Airlines | South African Airways | TAP Portugal | Turkish Airlines | Virgin Atlantic | Wizz Air
If you have a dispute with an airline which is not listed above, then please visit the CAA to find out if they are a member of another ADR scheme. Click HERE for more information
AviationADR is a CAA-approved ADR provider
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