CDRL
Can AI help me write a complaint? What consumers should know
Writing a complaint can feel daunting. Where do you begin? What information do you need to include? … And what…
News from across the CDRL Group
News — Page 4 of 23
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CDRL
Aviation ADR
Can AviationADR get you compensation? What could you be awarded?
If you have a flight complaint, you may be wondering whether it’s actually worth using AviationADR. > Can AviationADR actually…
UtilitiesADR
What is a Participating Member of UtilitiesADR?
If you’ve been researching our ADR process, you’ve likely come across the phrase ‘Participating Member’ dozens of times… And been…
Comms ADR
What are Directory Enquiries? How do they work?
Though they’ve been gradually replaced by online phone-books over time, Directory Enquiries remain an important, accessible service for consumers to…
RetailADR
Can you return an item without a receipt? What Counts as Proof of Purchase?
Bought the wrong thing? Lost the receipt? Don’t panic! You might still be able to return it… A traditional, paper…
ConsumerARB
Common myths about Alternative Dispute Resolution (ADR)
When people hear the term Alternative Dispute Resolution (ADR), many still picture a complicated legal process or assume it’s simply…
ConsumerARB
What is a Deadlock Letter (and how do I get one from a trader)?
If you’ve been considering escalating your consumer complaint with Consumer Arbitration, and taken a look anywhere across our website while researching…
CDRL
Common myths about Alternative Dispute Resolution (ADR)
When people hear the term Alternative Dispute Resolution (ADR), many still picture a complicated legal process or assume it's simply…
Aviation ADR
What is a Property Irregularity Report (PIR)?
If your baggage gets delayed, damaged or lost, you may be asked to complete a Property Irregularity Report (PIR) at…
UtilitiesADR
Can UtilitiesADR get you compensation? What could you be awarded?
If you have a non-regulated utility complaint, you may be wondering whether it’s actually worth using UtilitiesADR. > Can UtilitiesADR…
Comms ADR
UK Premium Rate Numbers: Which phone numbers cost more to call?
We all know Premium Rate numbers can cost more to call than standard ones... But how can you tell whether…
RetailADR
What evidence do you need to make a Retail Complaint?
When something goes wrong with a product you bought, it can be frustrating enough trying to get the problem resolved,…
