ConsumerARB
Consumer advice: How to avoid Dodgy second-hand car dealers | RetailADR
The extra rights you have to get your money back if you buy a second-hand car online and it turns…
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Millions losing money on mobile, phone and broadband contracts – for one simple reason
20 million people losing money on mobile, phone and broadband contracts - for one simple reason Providers rarely tell customers…
ConsumerARB
Returning faulty goods: Your rights explained| Consumer Advice | RetailADR
Returning faulty goods: Your rights explained. Under the Consumer Rights Act 2015, if you have purchased goods that are or…
UtilitiesADR
Hosepipe ban cancelled days before coming into force
Hosepipe ban cancelled days before coming into force The company says it does not want to "inconvenience" its customers in…
UtilitiesADR
Energy supplier Iresa collapses after record number of complaints
Energy supplier Iresa collapses after record number of complaints Failure of UK’s cheapest utility firm prompts calls for financial checks…
UtilitiesADR
British Gas owner hints bills could rise for second time this year
British Gas owner hints bills could rise for the second time this year Tariffs ‘under review’ as Centrica reports 20%…
ConsumerARB
UK Mail will rebrand as DHL Parcel UK.
UK Mail will rebrand as DHL Parcel UK. Following on from its acquisition by Deutsche Post DHL Group in December…
ConsumerARB
Removals company scam that’s taking people for a ride – and keeping all their belongings
Removals company scam that's taking people for a ride - and keeping all their belongings Paying people to help you…
Comms ADR
Too slow, too expensive and too erratic – how to cancel bad broadband penalty free
Too slow, too expensive and too erratic - how to cancel bad broadband penalty free You have many more rights…
Comms ADR
Premium rate Service: How to complain about a premium rate number.
What is a premium rate service? The PSA (Phone-Paid Services Authority) identifies a premium rate number as goods or services…
Comms ADR
Brits waste nearly £480m on unused landlines each year
Brits waste nearly £480m on unused landlines each year According to the study, a quarter of people don’t use a…
Comms ADR
Premium rate fraudsters
Premium rate fraudsters There seems to be an endless growth in illegal sites who aim to make money by claiming…
