Comms ADR
Ofcom announces new price cap on 118 numbers.
Ofcom announces a new price cap on 118 numbers. People who call directory enquiries will be protected from high prices…
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‘Long-term security risks’ from Huawei
The Chinese company Huawei has been strongly criticised in a report by the body overseeing the security of its…
Comms ADR
Vodafone to HIKE bills by £17 for millions of Brit customers
Vodafone to HIKE bills by £17 for millions of Brit customers MILLIONS of Vodafone customers will see their bills rise…
Comms ADR
TalkTalk launches ‘call whisper’ feature to tackle high directory enquiry costs.
TalkTalk has announced a new feature to warn people of potentially high costs whenever they dial a 118 directory enquiries…
Comms ADR
Number of UK landline calls falls by 50% in six years
The number of UK landline calls has almost halved in the past six years, as Britons rely increasingly on their…
Comms ADR
CMA tackles loyalty penalty charges
CMA tackles loyalty penalty charges The CMA has announced a package of reforms to tackle the substantial loyalty penalty impacting…
Comms ADR
PSA takes action against potentially misleading 118 marketing practices
PSA takes action against potentially misleading 118 marketing practices New Special conditions to prevent harm caused by potentially misleading advertising…
Comms ADR
Ofcom announces cap on 118 number charges
Ofcom announces cap on 118 number charges The telecoms regulator says it is protecting consumers, with the elderly much more…
Comms ADR
Ofcom fines EE and Virgin Media £13.3m combined.
Ofcom fines EE and Virgin Media £13.3m combined for overcharging phone and broadband customers who wanted to leave their contracts…
Comms ADR
Telegraph Pole Installations: ‘BT installed a cable on my doorstep’
Telegraph pole installations: 'BT installed a cable on my doorstep - then said I couldn't dispute it' Your rights when…
Comms ADR
TalkTalk to charge for blocking anonymous calls
TalkTalk to charge for blocking anonymous calls TalkTalk is to charge £2 a month for its Anonymous Caller Reject service,…
Comms ADR
PSA Tribunal issues £700,000 fine to third-party call connection company
PSA Tribunal issues £700,000 fine to third-party call connection company A company which charged consumers for connection to customer service…
