Aviation ADR
What makes an airline a UK or EU airline?
Air-travel is international. So what defines the nationality of an airline as UK/EU, and why does the distinction matter anyway?…
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Aviation ADR
Aviation ADR
The AviationADR Complaints Process: the Passenger’s Response
So, you’ve submitted your complaint to AviationADR, the airline has challenged it, and now you’re on Step 4 of our…
Aviation ADR
What is a codeshare flight? UK261 & EU261 rights explained
Have you ever booked a flight, had a look at your ticket, and noticed that it has a different airline…
Aviation ADR
Is flight compensation paid per person or per booking?
We all know you may be entitled to compensation for a flight delay, cancellation, or denied boarding. But is flight…
Aviation ADR
What are air passengers complaining about? The biggest AviationADR complaint trends
From flight delays and cancellations, to baggage charges and denied boarding, there are plenty of things that can go wrong…
Aviation ADR
UK261 or EU261: which rules cover your flight after Brexit?
Since Brexit, passengers travelling to and from UK and EU airports now have to navigate 2 air passenger rights rules:…
Aviation ADR
What is a Participating Member of AviationADR?
If you’ve been researching our ADR process, you’ve likely come across the phrase ‘Participating Member’ dozens of times… And been…
Aviation ADR
Can AviationADR get you compensation? What could you be awarded?
If you have a flight complaint, you may be wondering whether it’s actually worth using AviationADR. > Can AviationADR actually…
Aviation ADR
What is a Property Irregularity Report (PIR)?
If your baggage gets delayed, damaged or lost, you may be asked to complete a Property Irregularity Report (PIR) at…
Aviation ADR
What evidence do you need to make a Flight Complaint?
When something goes wrong with your flight, it can be frustrating enough trying to get the problem resolved, let alone…
Aviation ADR
What is a Deadlock Letter (and how do I get one from an airline)?
If you’ve been considering escalating your air-travel complaint with AviationADR, and taken a look anywhere across our website while researching how…
Aviation ADR
Airport VS Airline: Who is responsible for your complaint?
When something goes wrong with your flight, you have the right to make a complaint. But it can be difficult…
