Comms ADR
Unexpected Phone-Paid Service Charges: What can you do?
Ever checked your phone bill… and had to do a double-take? Spotting phone bill charges you don't recognise can be…
News from across the CDRL Group
News — Page 5 of 8
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Comms ADR
UtilitiesADR
What is the Priority Services Register (PSR)? A Guide for Consumers
When we think about utility services like electricity, gas and water, we often take for granted that they'll be there…
ConsumerARB
What’s the difference between Consumer Arbitration and RetailADR?
Alright, you got us. We’re not the ONLY Alternative Dispute Resolution scheme CDRL operates in the Retail sector… Ever heard…
RetailADR
What to do if a Retailer ignores your Complaint
If you’ve had to deal with goods you've purchased being damaged, faulty, missing bits, or any other problem with something…
UtilitiesADR
What Are Your Rights During a Power Cut or Water Outage?
Most of us rely on electricity and water every day without giving it a second thought. So, when these essential…
RetailADR
Your Consumer Rights Explained… in Plain English
Most of us buy things every day – whether it’s a laptop, a new t-shirt, furniture or the weekly food…
Comms ADR
Regulated VS Non-Regulated Communications Complaints: What’s the Difference?
If you’ve been considering escalating your communications complaint with CommsADR, you’ve likely encountered the phrase: We can only deal with…
ConsumerARB
How to prove goods you’ve bought are faulty: Here’s what you need to know!
Making a purchase should give you peace of mind, not problems. Whether it’s a household appliance that stops working after…
UtilitiesADR
Regulated VS non-regulated utility complaints: what’s the difference?
If you’ve been considering escalating your utility complaint with UtilitiesADR, you’ve likely encountered the phrase: We can only deal with…
ConsumerARB
Your Consumer Rights Explained… in Plain English
Most of us make purchases every day - whether it's a new phone, a kitchen appliance, furniture or clothing... ……
Comms ADR
What to do if a Communications Provider ignores your Complaint
If you’ve had to deal with a faulty mobile handset, wiring issues, unexpected charges, or any other communications-related issues, most…
RetailADR
How to prove an item is faulty: Here’s what you need to know!
Buying a new product should give you peace of mind, not problems. Whether it's a household appliance that stops working…
