RetailADR
Can RetailADR get you compensation? What could you be awarded?
If you have a retail complaint, you may be wondering whether it’s actually worth using RetailADR. > Can RetailADR actually…
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RetailADR
Comms ADR
Common myths about Alternative Dispute Resolution (ADR)
When people hear the term Alternative Dispute Resolution (ADR), many still picture a complicated legal process or assume it’s simply…
UtilitiesADR
What is a Participating Member of UtilitiesADR?
If you’ve been researching our ADR process, you’ve likely come across the phrase ‘Participating Member’ dozens of times… And been…
Comms ADR
What are Directory Enquiries? How do they work?
Though they’ve been gradually replaced by online phone-books over time, Directory Enquiries remain an important, accessible service for consumers to…
RetailADR
Can you return an item without a receipt? What Counts as Proof of Purchase?
Bought the wrong thing? Lost the receipt? Don’t panic! You might still be able to return it… A traditional, paper…
ConsumerARB
Common myths about Alternative Dispute Resolution (ADR)
When people hear the term Alternative Dispute Resolution (ADR), many still picture a complicated legal process or assume it’s simply…
ConsumerARB
What is a Deadlock Letter (and how do I get one from a trader)?
If you’ve been considering escalating your consumer complaint with Consumer Arbitration, and taken a look anywhere across our website while researching…
UtilitiesADR
Can UtilitiesADR get you compensation? What could you be awarded?
If you have a non-regulated utility complaint, you may be wondering whether it’s actually worth using UtilitiesADR. > Can UtilitiesADR…
Comms ADR
UK Premium Rate Numbers: Which phone numbers cost more to call?
We all know Premium Rate numbers can cost more to call than standard ones... But how can you tell whether…
RetailADR
What evidence do you need to make a Retail Complaint?
When something goes wrong with a product you bought, it can be frustrating enough trying to get the problem resolved,…
RetailADR
What counts as Product Misrepresentation?
When you buy a product, you expect it to be as advertised, right? Whether you are buying a car, a…
Comms ADR
Unexpected Premium Rate (PRS) charges: what are your rights?
Have you ever checked your phone bill and spotted a charge you weren't expecting? We know it’s tempting… but please…
