UtilitiesADR
British Gas owner sparks legal battle over energy price cap
British Gas owner sparks legal battle over energy price cap The owner of British Gas will on Friday spark a…
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PSA takes action against potentially misleading 118 marketing practices
PSA takes action against potentially misleading 118 marketing practices New Special conditions to prevent harm caused by potentially misleading advertising…
Comms ADR
Ofcom announces cap on 118 number charges
Ofcom announces cap on 118 number charges The telecoms regulator says it is protecting consumers, with the elderly much more…
UtilitiesADR
Energy price cap to come into force from January 1
Energy price cap designed to protect 11 million households to come into force from January 1 Britain's energy price cap to protect…
UtilitiesADR
Energy supplier Extra Energy ceases trading
Energy supplier Extra Energy ceases trading Another small energy supplier - Extra Energy - has ceased trading, making it the…
Comms ADR
Ofcom fines EE and Virgin Media £13.3m combined.
Ofcom fines EE and Virgin Media £13.3m combined for overcharging phone and broadband customers who wanted to leave their contracts…
Comms ADR
Telegraph Pole Installations: ‘BT installed a cable on my doorstep’
Telegraph pole installations: 'BT installed a cable on my doorstep - then said I couldn't dispute it' Your rights when…
Comms ADR
TalkTalk to charge for blocking anonymous calls
TalkTalk to charge for blocking anonymous calls TalkTalk is to charge £2 a month for its Anonymous Caller Reject service,…
Comms ADR
PSA Tribunal issues £700,000 fine to third-party call connection company
PSA Tribunal issues £700,000 fine to third-party call connection company A company which charged consumers for connection to customer service…
Comms ADR
Missed call scams
070 phone number missed call scams 070 numbers are commonly used in 'missed call' scams, as people mistakenly think they've…
UtilitiesADR
Energy firms face fire from regulator on handling of complaints
Energy firms face fire from regulator on handling of complaints [caption id="attachment_1456" align="aligncenter" width="728"] (c) Can Stock Photo / 4774344sean[/caption]…
Comms ADR
Customers charged £6 for ringing water Yorkshire Water offered a refund.
Customers who were charged £6 for ringing Yorkshire Water have been offered a refund. It comes after the water firm…
