Which Airline’s are members of ADR schemes?
If you have an ongoing complaint with an airline and you would like to know which Alternative Dispute Resolution Scheme would be able to help, we have created a list of all Airlines that are currently (As of 19/04/2024) members of an ADR Scheme below:
Members of Aviation ADR:
Air Astana
Air Baltic
Air Canada and Air Canada Rouge
Air France / KLM
Asiana Airlines
Buzz
Delta
easyJet
EgyptAir
Garuda Indonesia
Lauda
Malta Air
Oman Air
Royal Brunei
Ryanair
TAP Portugal (Transportes Aereos Portugeses S.A.)
TUI
Turkish Airlines
Virgin Atlantic
Wizz Air
Members of CEDR:
British Airways
Condor
Thomas Cook
Members of Czech Trade Inspection Authority:
Czech Airlines
Smartwings / Travel Services
Members of söp:
Austrian Airlines
Brussels Airlines
Eurowings
Germania
Germanwings
Lufthansa
Scandinavian Airlines SAS
Swiss
Data taken form the CAA Website 05/08/2019.
To see this page, please click here.
To see what you would need to do before you can raise a case with us, please click here.
For an Update on RyanAir cases, please click here.