Which Airline’s are members of ADR schemes?

 

If you have an ongoing complaint with an airline and you would like to know which Alternative Dispute Resolution Scheme would be able to help, we have created a list of all Airlines that are currently (As of 19/04/2024) members of an ADR Scheme below:

 

Members of Aviation ADR:

 

Air Astana

Air Baltic

Air Canada and Air Canada Rouge

Air France / KLM

Asiana Airlines

Buzz

Delta

easyJet

EgyptAir

Garuda Indonesia

Lauda

Malta Air

Oman Air

Royal Brunei

Ryanair

TAP Portugal (Transportes Aereos Portugeses S.A.)

TUI

Turkish Airlines

Virgin Atlantic

Wizz Air

 

Members of CEDR:

 

British Airways

Condor

Thomas Cook

 

Members of Czech Trade Inspection Authority:

 

Czech Airlines

Smartwings / Travel Services

 

Members of söp:

 

Austrian Airlines

Brussels Airlines

Eurowings

Germania

Germanwings

Lufthansa

Scandinavian Airlines SAS

Swiss

 

Data taken form the CAA Website 05/08/2019.

To see this page, please click here.

 

To see what you would need to do before you can raise a case with us, please click here.

For an Update on RyanAir cases, please click here.