Which Airline’s are members of ADR schemes?
If you have an ongoing complaint with an airline and you would like to know which Alternative Dispute Resolution Scheme would be able to help, we have created a list of all Airlines that are currently (As of 05/08/2019) members of an ADR Scheme below:
Members of Aviation ADR:
Air Canada and Air Canada Rouge
Air France / KLM
South African Airways
TAP Portugal (Transportes Aereos Portugeses S.A.)
Members of CEDR:
TUI Airways (formerly Thomson)
Members of Czech Trade Inspection Authority:
Smartwings / Travel Services
Members of Latvian Consumer Rights Protection Centre:
Members of söp:
Scandinavian Airlines SAS
Data taken form the CAA Website 05/08/2019.
To see this page, please click here.
To see what you would need to do before you can raise a case with us, please click here.
For an Update on RyanAir cases, please click here.