Which Airline’s are members of ADR schemes?
If you have an ongoing complaint with an airline and you would like to know which Alternative Dispute Resolution Scheme would be able to help, we have created a list of all Airlines that are currently (As of 05/08/2019) members of an ADR Scheme below:
Members of Aviation ADR:
Air Astana
Air Canada and Air Canada Rouge
Air China
Air France / KLM
Asiana Airlines
Delta
easyJet
EgyptAir
Emirates
Flybe
Garuda Indonesia
Norwegian
Oman Air
Royal Brunei
South African Airways
TAP Portugal (Transportes Aereos Portugeses S.A.)
Turkish Airlines
Virgin Atlantic
Wizz Air
Members of CEDR:
British Airways
Condor
Thomas Cook
TUI Airways (formerly Thomson)
Members of Czech Trade Inspection Authority:
Czech Airlines
Smartwings / Travel Services
Members of Latvian Consumer Rights Protection Centre:
Air Baltic
Members of söp:
Austrian Airlines
Brussels Airlines
Eurowings
Germania
Germanwings
Lufthansa
Scandinavian Airlines SAS
Swiss
Data taken form the CAA Website 05/08/2019.
To see this page, please click here.
To see what you would need to do before you can raise a case with us, please click here.
For an Update on RyanAir cases, please click here.
