CDRL
Which Airlines are members of an ADR scheme?
If you have an ongoing complaint with an airline and you would like to know which Alternative Dispute Resolution Scheme would be able to help, we have created a list of popular Airlines that are members of an Alternative Dispute Resolution Scheme.![]()
Don’t forget: Here at CDRL, we also run our own ADR scheme in the aviation sector, covering airline & airport complaints!

Which Airlines are members of ADR schemes?
Members of Aviation ADR:
For a definite, up-to-date list, make sure to check our AviationADR Participating Members page!
Air Astana
Air Baltic
Air Canada
Air Canada Rouge
Air France
Asiana Airlines
Buzz
Delta
easyJet
EgyptAir
Garuda Indonesia
KLM
Lauda
Malta Air
Royal Brunei
Ryanair
TAP Portugal (Transportes Aereos Portugeses S.A.)
TUI
Turkish Airlines
Virgin Atlantic
Wizz Air
Members of CEDR:
For a definite, up-to-date list, make sure to check CEDR’s site!
British Airways
BA CityFlyer
Cathay Pacific
Condor
Norse Atlantic UK
Scandinavian Airlines (SAS)
Members of Czech Trade Inspection Authority:
For a definite, up-to-date list, make sure to check the Czech Trade Inspection Authority’s site!
Czech Airlines
Smartwings / Travel Services
Members of söp:
For a definite, up-to-date list, make sure to check söp’s site!
Austrian Airlines
Air Dolomiti
Brussels Airlines
Eurowings
Germania
Germanwings
Lufthansa
Scandinavian Airlines SAS
Swiss International Airlines
Qantas
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To start a case with any Participating Members of AviationADR, please click below!











































































































































































































