Comms ADR
Phone won’t charge or keeps switching off? How to complain
We’ve all been there: you’re about to show your E-ticket on public transport… Then you remember your phone is on…
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Comms ADR
Comms ADR
Bought a faulty phone? How to get a refund or replacement (UK guide)
New phone models are released all the time with better cameras, DPI screen resolutions, response times… But few people actually…
Comms ADR
The CommsADR Complaints Process: the Consumer Response
So, you’ve submitted your complaint to CommsADR, the communications provider has challenged it, and now you’re on Step 4 of…
Comms ADR
What is a Participating Member of CommsADR?
If you’ve been researching our ADR process, you’ve likely come across the phrase ‘Participating Member’ dozens of times… And been…
Comms ADR
Can CommsADR get you compensation? What could you be awarded?
If you have a non-regulated communications complaint, you may be wondering whether it’s actually worth using CommsADR. > Can CommsADR…
Comms ADR
What evidence do you need to make a Communications Complaint?
When something goes wrong with a communications provider, it can be frustrating enough trying to get the problem resolved, let…
Comms ADR
Common myths about Alternative Dispute Resolution (ADR)
When people hear the term Alternative Dispute Resolution (ADR), many still picture a complicated legal process or assume it’s simply…
Comms ADR
What are Directory Enquiries? How do they work?
Though they’ve been gradually replaced by online phone-books over time, Directory Enquiries remain an important, accessible service for consumers to…
Comms ADR
UK Premium Rate Numbers: Which phone numbers cost more to call?
We all know Premium Rate numbers can cost more to call than standard ones... But how can you tell whether…
Comms ADR
Unexpected Premium Rate (PRS) charges: what are your rights?
Have you ever checked your phone bill and spotted a charge you weren't expecting? We know it’s tempting… but please…
Comms ADR
Prize Draw or Scam? How to tell the difference!
BREAKING: 87% of people can’t tell a genuine prize draw apart from a scam. … We have absolutely no idea…
Comms ADR
What are Premium Rate Services (PRS)? A Consumer’s Guide
Most of us use our phones every day to make calls, send texts, or access online services… But what about…
