How to make an airline complaint using a paper form?

Please click here for the paper version of the Aviation Disputer Resolution complaint form.

Please note: To be eligible to make a complaint against an airline, you must have already complained to the airline directly in writing and either received a final written response (sometimes referred to as a ‘deadlock letter’) or given the airline eight (8) weeks to respond to your dispute. Aviation Dispute Resolution can only deal with unresolved complaints.

Make a complaint ONLINE about an airline here.

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