How to claim flight delay compensation for a Wizz Air flight?

You might have rights under UK or EU law when it comes to flight delay compensation.

This page will give you the details on how you can claim flight delay compensation for a Wizz Air flight using our FREE AviationADR scheme.

Before making a claim for compensation on a delayed Wizz Air flight, you first need to know what you are entitled to. The list of compensation amounts are highlighted here so please check this before making your delayed Wizz Air flight compensation complaint.

Have you already complained to Wizz Air?

Please note that to be eligible to make a flight delay complaint against Wizz Air, you must have already complained to Wizz Air directly in writing and either received a final written response (sometimes referred to as a ‘deadlock letter’) or given Wizz Air eight (8) weeks to respond to your flight delay compensation dispute.

After having allowed Wizz Air 8 weeks to respond, you’re eligible to escalate your complaint with AviationADR if they’ve left you unsatisfied!

PLEASE NOTE: AviationADR can only deal with unresolved complaints.

What Wizz Air complaints can Aviation ADR deal with?

The airline sector covers complaints against any Wizz Air flight where the flight in question arrived or departed (or was due to arrive/depart) from a UK airport.

We can deal with most unresolved disputes between passengers and airlines, including disputes in relation to:

• Denied boarding, delayed or cancelled flights
• Damaged, lost or delayed luggage
• Destruction, damage or loss of items worn or carried by a passenger
• Problems faced by disabled passengers or passengers with reduced mobility
• Issues of unfair trading
• Pricing
• Misrepresentation

For more information on what we can deal with click here

How to make a flight delay complaint?

To see a comprehensive list of steps and how to complain, you should make sure to check our Complaints Process guide on AviationADR’s site.

However, here is a quick fly-by summary of how you can resolve your Wizz Air complaint with our AviationADR Alternative Dispute Resolution scheme!

The Wizz Air ADR Process

1. You complain to Wizz Air directly in writing and give them 8 weeks to respond
2. If you were left unsatisfied with Wizz Air’s response, and want to push for a resolution (such as compensation), you fill out the AviationADR Complaint Form
   → This can be done Online, by Post, or by giving us a call! See AviationADR’s Contact Details
   
   
3. After you’ve filled out and submitted the form to AviationADR, Wizz Air gets 28 days to reply to your complaint: they can either settle, or challenge it
4. AviationADR establishes a Complete Complaint File, and a specialist Adjudicator reaches a decision on your case within 60 days of this date

That’s it! In it’s simplest form: all you need to do is submit your Wizz Air complaint to us, and we handle the rest. 

You can make a flight delay complaint against Wizz Air online by clicking  or by filling out a paper version which can be downloaded on our site.

For more information about AviationADR, please view our FAQ page.