How to claim flight delay compensation for a South African Airways flight?

You might have rights under EU law when it comes to flight delay compensation. This page will give you the details on how you can claim flight delay compensation for a South African Airways flight.

Before making a claim for compensation on a delayed South African Airways flight, you first need to know what you are entitled to. The list of compensation amounts are highlighted here so please check this before making your delayed South African Airways flight compensation complaint.

Have you already complained to South African Airways?

Please note that to be eligible to make a flight delay complaint against South African Airways, you must have already complained to South African Airways directly in writing and either received a final written response (sometimes referred to as a ‘deadlock letter’) or given South African Airways eight (8) weeks to respond to your flight delay compensation dispute. AviationADR can only deal with unresolved complaints.

Which complaints does the airline sector cover?

The airline sector covers complaints against any South African Airways flight where the flight in question arrived or departed (or was due to arrive/depart) from a UK airport.

How to make a flight delay complaint?

You can make a flight delay complaint against South African Airways online by clicking here or by filling out a paper version which can be downloaded here.

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